Terms of service

erms of Service

Last updated: July 2026

Welcome to DG WAVES. These Terms of Service govern your use of our website and the purchase of products through https://dgwaves.com. By accessing our website or placing an order, you agree to these Terms.

1. Company Information

DG WAVES

Website: https://dgwaves.com

Email: dgwavesinfo@gmail.com

KVK Number: 93786417

VAT Number: NL005043152B42

Registered in the Netherlands.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally able to enter into a binding contract.

3. Products

We make every effort to ensure that product descriptions, images, and specifications are accurate.

Please note:

  • Product colours may vary slightly depending on your screen settings.
  • Product dimensions are approximate.
  • We reserve the right to improve or modify our products without prior notice, provided this does not materially affect their functionality.

4. Pricing

  • All prices are displayed in Euro (€).
  • Prices include VAT where applicable.
  • Shipping costs are calculated during checkout before payment.
  • We reserve the right to change prices at any time. Price changes will not affect confirmed orders.

5. Orders

After placing an order, you will receive an order confirmation by email.

DG WAVES reserves the right to refuse or cancel an order if:

  • Fraud is suspected.
  • Incorrect pricing has been displayed.
  • A product is unavailable.
  • Payment cannot be verified.

If payment has already been received, a full refund will be issued.

6. Payment

Payments are securely processed through trusted payment providers.

Available payment methods may include:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna
  • PayPal
  • Other payment methods displayed during checkout

We never store your complete payment details.

7. Shipping

Delivery times shown on our website are estimates only.

Delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control may occur.

DG WAVES cannot be held responsible for such delays.

8. Returns & Refunds

Consumers within the European Union have the statutory right to withdraw from a purchase within 14 days of receiving their order without giving any reason.

In addition, DG WAVES offers a 30-day return policy, subject to the conditions described in our Return & Refund Policy.

9. Warranty

All DG WAVES products include a 2-year limited warranty against manufacturing defects.

The warranty does not cover:

  • Normal wear and tear
  • Incorrect installation
  • Accidental damage
  • Improper use
  • Unauthorized modifications

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Text
  • Website design

is the intellectual property of DG WAVES and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, DG WAVES shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business
  • Loss of data
  • Delays caused by third parties

Nothing in these Terms limits liability where such limitation is prohibited by law.

12. Privacy

We process your personal information in accordance with our Privacy Policy.

By using this website, you agree to the collection and use of your information as described in that policy.

13. Governing Law

These Terms of Service are governed by the laws of the Netherlands.

Any disputes shall be submitted to the competent Dutch courts unless mandatory consumer protection legislation provides otherwise.

14. Changes to These Terms

DG WAVES reserves the right to update these Terms of Service at any time.

The latest version will always be published on this page with the updated revision date.

15. Contact

If you have any questions regarding these Terms of Service, please contact us:

DG WAVES

🌐 Website: https://dgwaves.com

📧 Email: dgwavesinfo@gmail.com

KVK: 93786417

VAT: NL005043152B42